STORE POLICY
CUSTOMER CARE
At Gelato Alchemia our commitment extends beyond crafting the finest gelato and sorbetto. We are dedicated to providing an exceptional customer experience, ensuring your satisfaction in every frozen indulgence.
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Our passion goes beyond the standard--we offer a unique service to restaurants and craft cocktail lounge, collaborating to custom-create and blend flavors that elevate your culinary and cocktail offerings. Your vision is our inspiration, and we take pride in tailoring our frozen treats to suit your establishment's identity.
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Whether you're curating a regular dessert menu or crafting signature cocktails, we're here to assist. Our team is ready to help you deliver an extraordinary experience for your guests, not only on routine occasions but also for special events and holiday menus. Trust us to be your partner in creating moments of delight through our luxurious Italian offerings.
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At Gelato Alchemia, customer satisfaction is at the heart of everything we do. Reach out to us, and let's embark on a journey to elevate your offerings and leave a lasting impression on your patrons.
PRIVACY & SAFETY
At Gelato Alchemia, your privacy and security are among our top priorities. We are committed to maintaining the confidentiality of your information and ensuring a secure online experience. Here's our pledge to you:
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1. Secure Online Transactions: We employ industry-standard security measure to safeguard your personal and payment information during online transaction. Your data is encrypted, providing a safe and protected environment for your purchases.
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2. Confidentiality in Business Affairs: Gelato Alchemia values the trust you place in us. We maintain the utmost discretion regarding business affairs, menu creations, and customer operations. Your proprietary information is handled with the highest level of confidentiality.
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3. Commitment to Privacy: Gelato Alchemia is dedicated to respecting and protecting your privacy. We do not share or sell your personal or business information to third parties. Your trust is paramount, and we work diligently to uphold the integrity of your data.
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4. Secure Customer Operations: Whether you're exploring our website or engaging in customer operations, rest assured that your information is handled with care. We implement robust measure to ensure the security of your interactions with Gelato Alchemia.
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In every aspect of our business, your privacy and security remain fundamental. Gelato Alchemia is committed to providing a safe and confidential environment for our customers. If you have any concerns or questions regarding our privacy practices, please feel free to contact us. Your trust is valued and protected at Gelato Alchemia.
PAYMENT METHODS
- Credit / Debit Cards
- Offline Payments